
Hello!
New technology outpaces great user experience. I’m excited about bridging this gap, ensuring products are accessible and enjoyable for all users.
​
At the UK Government’s Department for Business and Trade, I’m currently transforming old intricate processes into clear, user friendly experiences for their Enquiry Case Management system.​
Collaboration is central to how I work. I thrive in multidisciplinary teams and use research and data-led insights to guide design decisions and Figma prototypes to test and refine these designs.
my skills
RESEARCH
​
-
User Interviews
-
Affinity Mapping
-
Contextual Inquiry
-
Surveys
-
Competitive & Comparative Analysis
-
Requirements gathering
DEFINE
-
Personas & Scenarios
-
Journey and Empathy Mapping
-
Behavioural segmentation
-
Workshops
-
Problem Statements
-
Data and metrics interpreting​
DEVELOP
-
User Flows
-
Information Architecture
-
Card Sorting
-
Sketching & Wireframes
-
Usability Testing
DESIGN
-
Prototypes
-
Mood Boards
-
UI & Visual Design
-
Design Systems
-
Design Critique
​
Process
-
Agile Methodology
-
Double Diamond Design Process
-
Accessible & Inclusive Design
-
Presentations
-
Collaboration with Developers
my digital toolbox

Figma
Maze
JIRA
Trello
Miro​
Notion
OUTSIDE OF WORK YOU'LL FIND ME
PAINTing

I love all things arty - knitting, crochet, embroidery, drawing and painting.
I completed a painting course at Leith School of Art where I developed my abstract, textured style of using oil paint.
When I have less time for larger pieces, I like to create watercolour cards for my friends and family.
